Cookie Policy

1. Introduction

Red Robin Learning Ltd ("we", "our" or "Red Robin Learning") uses cookies and similar technologies on our website to improve your experience and help our platform work effectively.

This Cookie Policy explains what cookies are, how we use them, and how you can control them. When you first visit our website, we ask for your consent to use cookies in accordance with this policy.

We may update this policy from time to time by posting changes on our website. Your continued use of our website means you accept any updates to this policy.

2. What Are Cookies?

Cookies are small text files that websites store on your device (like your computer, phone, or tablet) when you visit them. They contain information that helps websites remember your preferences and improve your experience.

Think of cookies like a memory aid for websites - they help us remember things like your login status, language preferences, and items in your shopping cart, so you don't have to start from scratch each time you visit.

3. Our Essential Cookies

We use some cookies that are essential for our website to work properly. These are called "first-party cookies" because they come directly from our website.

What they do: These cookies enable basic website functions like logging in, navigating between pages, accessing secure areas, and remembering your preferences. Without these cookies, our website wouldn't work properly.

Privacy note: These essential cookies don't collect personal information for marketing purposes or track your browsing on other websites.

4. Essential Third-Party Cookies

Some features of our website require cookies from trusted third-party services. These cookies are essential for core functions like secure payments, online lessons, and customer support.

What they're used for:

• stripe.com - Secure payment processing
• google.com, google.co.uk, gstatic.com - Maps, fonts, and essential Google services
• youtube.com - Educational video content

Important: Our website cannot function properly without these cookies. They are necessary for basic operations like booking lessons and making payments.

5. Optional Third-Party Cookies

These cookies help us improve our website and provide additional features, but they're not essential for basic functionality. You can choose to block these cookies and still use our core services.

What they're used for:

• Marketing and Advertising: doubleclick.net, facebook.com, getdrip.com - Show you relevant ads and measure their effectiveness
• Content Delivery: rlcdn.com, dc-storm.com - Help load website content faster

Your choice: You can block these cookies and still use our website's main features. Some enhanced functionality may not work, but you can still book lessons and access your account.

Third-party policies: We don't control how these third-party services use cookies. For more details, check their own cookie policies.

6. How to Control Cookies

You have control over which cookies you accept. Here's what you need to know:

• Essential cookies: Our website and essential third-party cookies are required for basic functionality. Without them, you won't be able to log in, book lessons, or make payments.
• Optional cookies: You can block these and still use our main services, though some features may not work as well.

How to manage cookies in your browser:

All web browsers allow you to control cookies. You can usually find these settings in your browser's privacy or security section. For detailed instructions for popular browsers, visit aboutcookies.org.uk/managing-cookies.

Cookie consent: When you first visit our website, we ask for your consent to use optional cookies. You can change your preferences at any time through your browser settings.